Helpline: 116 123
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress. Whatever you're going through, Samaritans are available to help 24 hours a day. They won't judge you and they won't share what you tell them with anyone else. You can get in touch by telephone, email or letter.
Helpline: 0300 111 6000
Suffolk Mind is the mental health charity for Suffolk. They provide advice and support to empower anyone experiencing a mental health problem. Suffolk MIND have collated some advice to help anyone struggling during this particular time, click HERE for more information.
The Silver Line
Helpline: 0800 4 70 80 90
The Silver Line is a confidential, free helpline for older people across the UK open every day and night of the year. Their specially trained helpline staff offer information, friendship and advice, link callers to local groups and services and offer regular befriending calls. If callers would like to be put in touch with Silver Line Friends, they can receive a regular weekly friendship call or email.
Age UK Suffolk
General Information & Advice Helpline: 01473 351234
Home Help Service Helpline: 01473 357070
West Suffolk Helpline: 01284 757750
Ipswich and East Suffolk Helpline: 01473 359911
Age UK Suffolk is the Suffolk branch of Age UK. They provide a range of help, support and guidance for older people living in Suffolk. Whatever help you need, they have a range of different helplines that you can call.
Suffolk Family Carers
Helpline/Information Hub: 01473 835477
Suffolk Family Carers is an established charity, helping family carers of all ages across Suffolk get the support they need. Their friendly staff are available to provide information, advice and guidance or just offer a reassuring voice throughout a difficult time.
Suffolk Good Neighbour Schemes
Good Neighbour Schemes are local voluntary groups who support those in need of help in their community by offering support with a range of everyday tasks. At present there are a number of schemes across Suffolk, serving dozens of parishes and tens of thousands of people. To find out about schemes in your local area, visit the Community Action Suffolk website.
Thank you to ACE Anglia, who have put together two useful documents helping us all to understand how to use Zoom and Microsoft Team. Both platforms can help us to be better connected with family and friends during this time.
A new Suffolk-focused community service has been set up to support people who need help during the COVID-19 pandemic.
Called 'Home But Not Alone', the service has been launched to help connect people who want to volunteer in their communities with neighbours who are most in need.
The telephone number for those in genuine need of help is freephone 0800 876 6926 and will be staffed from 9am to 5pm, seven days a week.