The Silver Line

Helpline: 0800 4 70 80 90


The Silver Line is a confidential, free helpline for older people across the UK open every day and night of the year. Their specially trained helpline staff offer information, friendship and advice, link callers to local groups and services and offer regular befriending calls. If callers would like to be put in touch with Silver Line Friends, they can receive a regular weekly friendship call or email.

Suffolk Family Carers

Helpline/Information Hub: 01473 835477


Suffolk Family Carers is an established charity, helping family carers of all ages across Suffolk get the support they need. Their friendly staff are available to provide information, advice and guidance or just offer a reassuring voice throughout a difficult time.

Suffolk Good Neighbour Scheme


Good Neighbour Schemes are local voluntary groups who support those in need of help in their community by offering support with a range of everyday tasks. At present there are a number of schemes across Suffolk, serving dozens of parishes and tens of thousands of people. To find out about schemes in your local area, visit the Community Action Suffolk website.

Home But Not Alone

A new Suffolk-focused community service has been set up to support people who need help during the COVID-19 pandemic.

Called 'Home But Not Alone', the service has been launched to help connect people who want to volunteer in their communities with neighbours who are most in need.

The telephone number for those in genuine need of help is freephone 0800 876 6926 and will be staffed from 9am to 5pm, seven days a week.

Make, Do and Friends

Make, Do & Friends is a partnership project between Suffolk Artlink, Dance East and the Rural Coffee Caravan.

Together they have devised programmes of creative social events for adults (55+) in villages and towns in Mid Suffolk and Babergh. Whilst we are unable to meet face-to-face, the artists involved are delivering creative events on their blog site. For more information and to go to their site, Click HERE