Active Suffolk recognises that there are a series of challenges arising as a result of the covid-19 outbreak connected to the safeguarding of children and vulnerable adults.

The closure of schools and the cancellation of physical activity and sports sessions, training groups and matches will mean less contact between vulnerable people and those who often act as the eyes and ears of the community.

Teachers and community volunteers (e.g. sports coaches) are often the first to spot signs of abuse and neglect and, with agencies being focused elsewhere, we must work together to protect the most vulnerable.

Safeguarding Contacts

All existing sources of support (below) remain open and able to provide support during the Covid-19 pandemic;

Customer First
0808 800 4005 (for children)
0800 917 1109 (for adults)

Local Authority Designated Officers
Can be contacted via email on
or using the LADO central telephone number 0300 123 2044 for advice and consultation.

The Child Protection in Sport Unit (CPSU)
0116 366 5580

01379 871091

Suffolk Safeguarding Partnership
08456 066067

NSPCC Helpline
0808 800 5000

Childline - 18 or under?
Childline offers free, confidential advice and support whatever your worry, whenever you need help
0800 1111
***Childline is for Children only and is a free, private and confidential service where you can talk about anything. Important update: Because of the coronavirus, Childline have had to make some changes to how Childline works. For now, you can only speak to a Childline counsellor online or on the phone from 9am – midnight.***

CEOP - reporting and resources around concerns about online sexual abuse

Ann Craft Trust - Adults at Risk

Now that we're in lockdown, sadly home is more dangerous than ever for some children. That's why we're supporting the NSPCC who are still here if you need advice or support, or you're worried about a child or young person.

Please watch the short video below and if you are concerned about a child, please call their helpline on 0808 800 5000 or email

Support for people experiencing poor mental health

YoungMinds is the UK's leading charity committed to improving the emotional wellbeing and mental health of children and young people.

SelfharmUK is a project dedicated to supporting young people impacted by self harm, providing a safe space to talk, ask any questions and be honest about what's going on in your life.

Harmless is a national voluntary organisation for people who self harm, their friends, families and professionals.

Mind provides advice and support to empower anyone experiencing a mental health problem.

Samaritans provides confidential support for people experiencing feelings of distress and despair.

Kooth free online counselling and emotional wellbeing support service.

Childline - Managing your Anxiety page has some guidance and advice on managing anxiety and coping with stress.

Are your children safe online?

Following the outbreak of Covid-19, the implementation of strict social distancing rules and the closure of schools, young people will inevitably have more opportunity to access online apps, games and sites.

Do you know if your children are safe online? The NSPCC has a handy guide which covers everything from parental controls to the risks with online gaming.

During this time, we are all discovering new apps which are helping us to become better connected. One which your teenagers or friends may have shared is the "Houseparty" app. Whilst this app can be suitable for young people (over the age 13 years old), it is very important as parents that you understand the way it works so that you can ensure young people are safe. The iNEQE safeguarding group have shared a number of top tips, click HERE to find out more.

What is Coronavirus? An explainer for children

Working in the sector with children or vulnerable adults?

During this time, you may not be in contact with participants, pupils, teammates or colleagues as often as usual. With this in mind, it is now, more than ever just as important that we continue to provide the vital support that may be needed to keep children and/or vulnerable adults safe.

The NSPCC & Ann Craft Trust have a great selection of E-Learning courses, webinars, videos & advice to support you in your role, whether you are a teacher, sports coach, volunteer or parent. To find out more please follow the links below:

The Child Protection in Sport Unit (CPSU) resource library

Remote teaching/coaching advice & guidance

The NSPCC Safeguarding & Child Protection online training

Ann Craft Trust's Safeguarding Adults in Sport and Activity Advice & Training

Swim England have launched new online CPD which provides insight into safeguarding issues

The CPSU Return to Play Guidance (Covid-19 & Safeguarding in Sport)